GLOBAL DATABASE ON VIOLENCE AGAINST WOMEN AND GIRLSCOUNTRY-PROFILEINDONESIAMEASURESCOMPLAINTS CHANNELS FOR VICTIMS OF DIGITAL VIOLENCE
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INDONESIA | ASIA
Complaints channels for victims of digital violence
Type of Measure
Services > Social services > Hotline Helpline
Form of Violence
Technology-facilitated violence against women and girls
Year
2021
Brief Description

Special complaint channels have been established to support victims of digital violence. The Online Gender-Based Violence (Kekerasan Berbasis Gender Online/KBGO) Taskforce, operational since 2021, receives and assists with complaints via their Instagram account. In its first year, the KBGO Taskforce handled 163 cases. SafeNet has created an online complaint facility on its website, while Girl Up Southeast Asia has developed community-based hotline initiatives on several campuses to address online violence in these areas. Additionally, ICT Watch launched a microsite, which provides educational resources and a directory of service institutions for online violence complaints.

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